Returns and Refunds

To return any items, please contact us to receive postage instructions.

You may return an online purchase within four weeks of receiving it if:

• The Product is misbound or faulty in any way
• The Product you received was different to the one ordered
• The Product arrived damaged

If your return meets any of the above conditions you will be entitled to a refund or an exchange.

You cannot return a previously purchased eBook product.

Iqraa Book Club will gladly accept a customer return on item(s) within four weeks of purchase due to a change of mind. The product/s must be in original condition to be eligible for a return.

For online purchases, please email us to receive instructions prior to returning the item/s. The customer will be responsible for the cost of returning the item to the online store for a full refund.

If your return does not meet any of the above conditions but you would still like to return the product, please email us so that our friendly staff can assist you.